Privacy Policy

Purvanchal Logistics Pvt Ltd (“Company”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it.

Last updated: 1 June 2025

1. Information We Collect

We collect information you provide directly when you:

• Submit a contact or logistics enquiry form on our website.
• Apply for a career position.
• Communicate with us via phone, email, or WhatsApp.

The categories of personal data we may collect include:

• Full name and company name
• Email address and phone number (Indian mobile numbers)
• Origin and destination city for logistics queries
• IP address and browser type (automatically via server logs)
• Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use the information collected to:

• Respond to logistics enquiries and provide quotations.
• Process job applications and contact candidates.
• Improve our website and services.
• Comply with legal and regulatory obligations under Indian law.

We do not sell, rent, or trade your personal data to third parties.

3. Legal Basis for Processing (India)

Our collection and processing of personal data is governed by the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian regulations. We process your data with your express consent (obtained via form submission checkboxes) and, where applicable, for the performance of a contract or for legitimate business interests.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected:

• Enquiry data: up to 2 years unless you request deletion earlier.
• Job application data: 6 months from the date of last contact.
• Server logs: 90 days on a rolling basis.

5. Data Security

We use industry-standard measures — encrypted email transmission (TLS), access controls, and secure hosting — to protect your data. No method of transmission over the internet is 100% secure; however, we strive to use commercially acceptable means to protect your data.

6. Sharing of Data

We may share your data with trusted third-party service providers (e.g., email delivery services) solely to operate our business and only under confidentiality agreements. We may also disclose data if required by law or by a valid order from a government authority.

7. Cookies

Our website uses cookies to improve your browsing experience. See our Cookie Policy for detailed information.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent at any time.

To exercise any right, email us at info@purvanchallogistics.com with the subject line “Data Rights Request”.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes constitutes acceptance.

11. Contact Us

For privacy-related queries, contact: